We believe that transparency is the key to any healthy relationship. At Big Data in a Box, LLC (BDiB), we’re all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it.
What information we collect and why we collect it.
How we use that information.
The choices and controls we offer to access and update information.
The measures we take to keep it safe.
We’ve tried to keep it as simple as possible. Your privacy matters to BDiB so whether you are new to BDiB or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.
Information We Collect
When you use our Services, we collect the following types of information.
Information You Provide Us
ACCOUNT INFORMATION: Some information is required to create an account on our Services, such as your name, email address, password, date of birth, gender, height, weight, and in some cases your mobile telephone number. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information, such as a profile photo, biography, country information, and community username.
ADDITIONAL INFORMATION: To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, like your logs for crop, pesticides, herbicides, fertilizer, water, or other farm related data; and messages on discussion boards or to your friends on the Services.
INFORMATION FROM THIRD-PARTY SERVICES: If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address, and friend list. You can stop sharing the information from the other service with us by removing our access to that other service.
Information We Receive from Your Use of Our Services
DEVICE INFORMATION: Your device collects data to estimate a variety of metrics like the number of steps you take, your distance traveled, active minutes, and location. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.
LOCATION INFORMATION: The Services include features that use precise location data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can always remove our access using your BDiB device or mobile device settings. We may also derive your approximate location from your IP address.
USAGE INFORMATION: When you access or use our Services, we receive certain usage data. This includes information about your interaction with the Services, for example, when you view or search content, install applications or software, create or log into your account, pair your device to your account, or open or interact with an application on your BDiB device.
HEALTH AND OTHER SPECIAL CATEGORIES OF PERSONAL DATA: To the extent that information we collect is health data or another special category of personal data, we ask for your explicit consent to process the data. You can use your account settings and tools to withdraw your consent at any time, including by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account.
How We Use Information
We use the information we collect for the following purposes.
PROVIDE AND MAINTAIN THE SERVICES: Using the information we collect, we are able to deliver the Services to you and honor our terms & conditions contract with you. For example, we need to use your information to provide you with your BDiB dashboard tracking your farm activity and other trends to give you customer support.
IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES: We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; and develop new features and Services.
When you allow us to collect precise location information, we use that information to provide and improve features of the Services such as recording where a task took place or mapping an activity.
We also use your information to make inferences and show you more relevant content. For example, we may personalize task and activity goals for you based on the goals you previously set and your historical exercise or activity data.
COMMUNICATE WITH YOU: We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email.
PROMOTE SAFETY AND SECURITY: We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
How Information is Shared
We do not share your personal information except in the limited circumstances described below.
WHEN YOU AGREE OR DIRECT US TO SHARE: You may direct us to disclose your information to others, such as when you use our community features like the forums, and other social tools. For certain information, we provide you with privacy preferences in account settings and other tools to control how your information is visible to other users of the Services.
You may also authorize us to share your information with others, for example, with a third-party application when you give it access to your account. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications using your account settings.
FOR EXTERNAL PROCESSING: We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.
FOR LEGAL REASONS OR TO PREVENT HARM: We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
Your Rights to Access and Control Your Personal Data
We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in the European Economic Area you have a number of legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below.
ACCESSING AND EXPORTING DATA: By logging into your account, you can access much of your personal information, including your dashboard with your daily task and activity statistics. Using your account settings, you can also download information in a commonly used file format.
EDITING AND DELETING DATA: Your account settings let you change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.
If you choose to delete your account, please note that most of your information will be deleted within 30 days.
OBJECTING TO DATA USE: We give you account settings and tools to control our data use. For example, through your privacy settings, you can limit how your information is visible to other users of the Services; using your notification settings, you can limit the notifications you receive from us; and under your application settings, you can revoke the access of third-party applications that you previously connected to your BDiB account. You can also use the BDiB application to unpair your device from your account at any time.
You have a general right to object to the use of your information for direct marketing purposes. Please see your notification settings to control our marketing communications to you about BDiB products.
RESTRICTING OR LIMITING DATA USE: In addition to the various controls that we offer, if you reside in European Economic Area, you can seek to restrict our processing of your data in certain circumstances. Please note that you can always delete your account at any time.
DATA RETENTION: We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. For instance, when you provide your contact list for finding friends on the Services, we delete the list after it is used for adding contacts as friends. We keep other information, like your task or activity data, until you use your account settings or tools to delete the data or your account because we use this data to provide you with your personal statistics and other aspects of the Services.
INFORMATION SECURITY: We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact ‘Customer Support’.
OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS: We operate internationally and transfer information to the United States and other countries for the purposes described in this policy.
We rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent, contractual clauses, which require certain privacy and security protections. You may obtain copies of the model contractual clauses by contacting us
If you later wish to withdraw your consent, you can delete your BDiB account as described in the ‘Your right to access and control your personal data’ section.
CHANGES TO THIS POLICY: We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services.